The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish relationship with the client
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Greet clients courteously and professionally Completed |
Evidence:
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Identify special needs of clients Completed |
Evidence:
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Use effective communication with clients Completed |
Evidence:
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Take into consideration cultural and personal factors when interacting with clients Completed |
Evidence:
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Define and apply appropriate boundaries of the practitioner/client relationship Completed |
Evidence:
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Maintain professional integrity at all times Completed |
Evidence:
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Provide specific information
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Discuss client information needs and confirm with pharmacist Completed |
Evidence:
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Where relevant, elicit further necessary information from client or their representative to complete current background Completed |
Evidence:
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Present relevant information clearly and comprehensively and in sufficient detail to meet the needs of the client Completed |
Evidence:
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Select appropriate modes of communication to suit the purpose and context of the information being provided Completed |
Evidence:
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Exercise appropriate discretion and confidentiality and explain boundaries of confidentiality to clients when appropriate or required Completed |
Evidence:
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Negotiate appointments with client and staff for the provision of information to the client Completed |
Evidence:
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Provide prepared information to promote client education
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Provide prepared information to clients when requested by the pharmacist Completed |
Evidence:
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Where appropriate, seek advice and assistance from the pharmacist for unresolved concerns or issues Completed |
Evidence:
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Ensure communication difficulties are managed appropriately Completed |
Evidence:
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Refer to the pharmacist problems relating to providing information about services Completed |
Evidence:
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Record details of information provided to the client according to workplace procedures Completed |
Evidence:
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